LED Autolamps

+44(0)121 313 2222

Enquiries@ledautolamps-uk.com

Privacy Policy

LED Autolamps Europe LLP is committed to safeguarding your privacy. The following statement outlines what types of information we gather from you and how this information is used.

What personal information does LED Autolamps collect?

LED Autolamps collects personal information from you when you provide it to us directly, or through the use of our website. The personal data we may collect from you includes:

·         Your name and contact details, your company name and company details and information about your role in the company.

·         Records of your interactions with us via email or the website contact enquiry form.

·         If you respond to one of our customer surveys or enter into a competition.

·         If you interact with one of our sales agents, for example at a trade counter, trade show or customer premises.

Website Cookies

Like most websites, www.ledautolamps-uk.com uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.

Some cookies collect information about browsing behaviour when you access this website via the same computer or device.  This includes information about pages viewed and your journey around the website.  We do not use cookies to collect or record information on your name, address or other contact details.

Google Analytics

When someone visits www.ledautolamps-uk.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

We send out regular email updates to our active account holders and users who have requested to be added to our mailing list. We aim to only send out information we feel is relevant to our customer base, this includes:

·         Technical updates

·         New product releases

·         Special offers

·         Event news

·         Important operational information

We may occasionally use information we have collected about you or your company to target our email campaigns, this information may include your location, business sector, browsing history or purchasing profile.

Requests to join our mailing list may be made by any of the following methods:

·         Via the ‘newsletter sign up’ section on our website

·         Via direct contact with our sales office or a member of our external sale team by telephone, email or fax

·         Via an enquiry at a trade show or marketing event

·         Via a new account application form

In all cases, new registrations to our ‘E-news’ mailing list will receive an ‘opt-in’ email before subscription is confirmed.

We use a third-party provider, MailChimp, to deliver our e-mail newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at enquiries@ledautolamps-uk.com and requesting to be removed from our mailing list.

How long do we keep your personal data?

We keep your personal information only for as long as we need to, and for as long as we are required to keep it by law.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer, Mark Brant, at mark@ledautolamps-uk.com.

Updates to this Privacy Statement

We may change this privacy statement from time to time in order to reflect changes in the law, regulatory guidance or our data privacy practices in compliance with the law. When this happens and where required by law, we will provide you with a new or an updated notice detailing how the use of your personal information is changing and, if necessary, obtain your consent for the further processing.

 

 

You may rest assured LED Autolamps take privacy legislation very seriously indeed and shall ensure all data provided by you is securely stored and used solely in the administration of your transactions with LED Autolamps.

We are constantly looking to improve all aspects of our business and aim to be fully GDPR compliant at all times. Should you believe that anything represented on this website contravenes your data privacy in any way, please contact Mark Brant at mark@ledautolamps-uk.com.

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